Privacy Policy

Ivaco Rolling Mills LP (“IRM”) is committed to protecting the privacy and security of your personal information obtained by way of your customer relationship with us.

1. Purpose and Scope of the Policy

This privacy policy describes how we collect, use and disclose your personal information and how this personal information can be consulted and corrected when necessary. This policy also explains how cookies are used on our Website.

By visiting, contacting us or agreeing to receive emails from IRM, you accept the terms and conditions of this policy.

This policy does not extend to websites operated by third parties. IRM is therefore not liable for their privacy policies, procedures and practices.

2. Collection of Your Personal Information

a) Information that You Send Us

We collect your personal information in several ways, including when you “obtain information on our products and services”, “contact us by telephone or by email”, “post on our social media accounts”, etc.

Depending on the circumstances, personal information may include your name, contact information (street address, electronic address, telephone number) or the name of your company.

b) Information Automatically Collected

We may employ browser cookies or similar technologies to identify the computer, mobile device, and record your preferences and other data. We use cookies or similar technologies to evaluate how our websites, devices or applications are used and to provide continuous improvement to our products, services and app, make recommendations, and complete transactions you request. Cookies may be stored locally on mobile devices or on computer servers operated or controlled by third party vendors of IRM. In addition, when you visit our IRM Website, our systems automatically collect your IP address and the type of browser that you use. We may employ third- parties to place advertisements about our products, services and app on other websites. The use of cookies or other similar technologies by such third parties is governed by their privacy policies. You may limit the automatic collection of certain information by our IRM Website by disabling the cookies using your browser options. Please be aware that disabling cookies may prevent you from using specific features on our IRM Website, such as maintaining an online account.

3. Use and Communication of your Personal Information

We take steps designed to ensure that only those employees who need access to your personal information to fulfil their employment duties will have access to it.

We use and disclose your personal information mainly:

  • to identify you as a customer;
  • to understand your needs;
  • to provide you with ongoing products and services, establish and maintain communication, and respond to your inquiries;
  • to investigate and settle issues you may have;
  • to offer you additional products and services, and provide information that may be of interest to you
  • to comply with legal and regulatory requirements.When we disclose your personal information to service providers, we take reasonable measures to ensure that the rules set forth in this policy are complied with.In the event of a change of ownership, sale, merger, liquidation, reorganization or acquisition of IRM, in whole or in part, your personal information may be transferred as part of the transaction.

4. Retention of your Personal Information

Your personal information may be stored and processed in any country where we have facilities or in which we engage service providers. By using our IRM Website, you consent to the transfer of information to countries outside your country of residence, including the United States, which may have different data protection rules than in your country. While such information is outside of Canada, it is subject to the laws of the country in which it is held, and may be subject to disclosure to the governments, courts or law enforcement or regulatory agencies of such other country, pursuant to the laws of such country.

IRM has implemented various physical, administrative and technical safeguards designed to protect the confidentiality and security of personal information under our control. However, no security measures are absolute or wholly guaranteed.

IRM will maintain your personal information for as long as a business need exists, or as required by applicable laws, regulations, or government orders.

5. Right to Access and Correct

On written request and subject to proof of identity, you may access the personal information that we hold, and ask that any necessary corrections be made, where applicable, as authorized or required by law.

However, to make sure that the personal information we maintain about you is accurate and up to date, please inform us immediately of any change in your personal information.

6. Update

We will update this Privacy Policy periodically to reflect changes to our practices, technology, legal requirements and other factors. Please check the “Last Updated” legend at the bottom of this page to see when this Privacy Policy was modified. When changes are made to this Privacy Policy they will become immediately effective when posted on this page unless otherwise noted. Your use of the IRM Website following these changes indicates your consent to the practices described in the updated Privacy Policy.

7. Contact Person

To ask questions or provide feedback regarding the protection of personal information, exercise your rights, file a complaint, or obtain information about our policies and practices, please contact our Privacy Officer by email at or by mail at the following address:

Canada Metal Processing Group, a subsidiary of The Heico Companies
Attention: Privacy Officer
2000, R. de l’Éclipse, Suite 900
Brossard, Quebec, Canada J4Z 0S2

This Privacy Policy was last updated on February 5, 2018